Suitable for use in:

Ricoh SP 201
Ricoh SP 201N
Ricoh SP 204SFN
Ricoh SP 204SN
Lanier SP 210 Series
Lanier SP 213 nw
Lanier SP 213 SFNw
Lanier SP 213 SNw
NRG SP 200 Series
NRG SP 201 nw
NRG SP 203 s
NRG SP 204 sf
NRG SP 204 sfnw
Ricoh Aficio SP200 Series
Ricoh Aficio SP201
Ricoh Aficio SP201n
Ricoh Aficio SP201nw
Ricoh Aficio SP203s
Ricoh Aficio SP204sf
Ricoh Aficio SP204sfn
Ricoh Aficio SP204sfnw
Ricoh Aficio SP204sn
Ricoh Aficio SP210 Series
Ricoh Aficio SP211
Ricoh Aficio SP211sf
Ricoh Aficio SP211su
Ricoh Aficio SP212nw
Ricoh Aficio SP212SFNw
Ricoh Aficio SP212SFw
Ricoh Aficio SP212SNw
Ricoh Aficio SP212SUw
Ricoh Aficio SP212w
Ricoh Aficio SP213nw
Ricoh Aficio SP213SFNw
Ricoh Aficio SP213SFw
Ricoh Aficio SP213SNw
Ricoh Aficio SP213SUw
Ricoh Aficio SP213w
Ricoh SP201 Series
Ricoh SP201nw
Ricoh SP210 Series
Ricoh SP213nw
Ricoh SP213SFNw
Ricoh SP213SFw
Ricoh SP213SNw
Ricoh SP213SUw
Ricoh SP213w
Ricoh SP220 Series
Ricoh SP220Nw
Ricoh SP220SF
Ricoh SP220SFNw
Ricoh SP220SNw

Techno Group Lithuania ("we" and "us") is the operator of (https://technogroup.shop) ("Website"). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1.General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time there may be a stock discrepancy, and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

2.Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3.Returns

3.1 Return Due To Change Of Mind

Techno Group Lithuania will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

Techno Group Lithuania will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

Techno Group Lithuania will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Techno Group Lithuania  to process your warranty claim within 7 days.

Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available) 

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 2-3 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

4.6 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

5.Tracking Notifications

Upon dispatch, customers will receive a tracking link, from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6.Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7.Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and Techno Group Lithuania  encourage you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Techno Group Lithuania at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8.Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order

has already been dispatched, please refer to our refund policy.

9.Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.1 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10.Customer service

For all customer service inquiries, please submit an inquiry at https://technogroup.shop/pages/contact-us