Suitable for use in:

OKI ML180
OKI ML182
OKI ML183
OKI ML192
OKI ML193
OKI ML280
OKI ML320
OKI ML321
OKI ML3320
OKI ML3321
OKI Microline 100
OKI Microline 120
OKI Microline 172
OKI Microline 180
OKI Microline 180 Series
OKI Microline 182
OKI Microline 182Plus
OKI Microline 182T
OKI Microline 182TTY
OKI Microline 182Turbo
OKI Microline 183
OKI Microline 183Plus
OKI Microline 184T
OKI Microline 184Turbo
OKI Microline 186
OKI Microline 190 Series
OKI Microline 192
OKI Microline 192Elite
OKI Microline 192Plus
OKI Microline 193
OKI Microline 193Elite
OKI Microline 193Plus
OKI Microline 194
OKI Microline 195
OKI Microline 280DC
OKI Microline 280Elite Parallel
OKI Microline 280Elite Serial
OKI Microline 280 Series
OKI Microline 310
OKI Microline 320
OKI Microline 320Elite
OKI Microline 320Flatbed
OKI Microline 320 Series
OKI Microline 320Turbo
OKI Microline 320Turbo D
OKI Microline 320Turbo N
OKI Microline 321
OKI Microline 321Turbo
OKI Microline 321Turbo D
OKI Microline 321Turbo N
OKI Microline 3320
OKI Microline 3320eco
OKI Microline 3321
OKI Microline 3321eco
OKI ML120
OKI ML172
OKI ML180Plus
OKI ML180 Series
OKI ML182Elite
OKI ML182Plus
OKI ML182T
OKI ML182Turbo
OKI ML183Elite
OKI ML183Plus
OKI ML184
OKI ML184T
OKI ML184Turbo
OKI ML186
OKI ML188
OKI ML190 Series
OKI ML192Elite
OKI ML192Plus
OKI ML193Elite
OKI ML193Plus
OKI ML194
OKI ML195
OKI ML280DC
OKI ML280eco
OKI ML280Elite Parallel
OKI ML280Elite Serial
OKI ML280 Series
OKI ML310
OKI ML320Elite
OKI ML320Turbo
OKI ML320Turbo D
OKI ML320Turbo N
OKI ML321Elite
OKI ML321Turbo
OKI ML321Turbo D
OKI ML321Turbo N
OKI ML325
OKI ML3320eco
OKI ML3321eco
OKI ML351
OKI ML8360S
UTAX P600/1
UTAX P600/2
Wincor-Nixdorf 4009-N 10
Wincor-Nixdorf 4009-N 60
Wincor-Nixdorf 4010-N 10
Wincor-Nixdorf 4010-N 60
Wincor-Nixdorf 4100

Techno Group Lithuania ("we" and "us") is the operator of (https://technogroup.shop) ("Website"). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1.General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time there may be a stock discrepancy, and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

2.Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3.Returns

3.1 Return Due To Change Of Mind

Techno Group Lithuania will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

Techno Group Lithuania will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

Techno Group Lithuania will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Techno Group Lithuania  to process your warranty claim within 7 days.

Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available) 

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 2-3 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

4.6 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

5.Tracking Notifications

Upon dispatch, customers will receive a tracking link, from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6.Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7.Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and Techno Group Lithuania  encourage you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Techno Group Lithuania at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8.Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order

has already been dispatched, please refer to our refund policy.

9.Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.1 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10.Customer service

For all customer service inquiries, please submit an inquiry at https://technogroup.shop/pages/contact-us