Suitable for use in:

Ricoh Aficio 1022
Ricoh Aficio 1027
Ricoh Aficio 1032
Ricoh Aficio 2022
Ricoh Aficio 2027
Ricoh Aficio 2032
Ricoh Aficio MP-2510
Ricoh MP-2510
Ricoh MP-2550
Ricoh MP-2852
Ricoh MP-3010
Ricoh MP-3350
Ricoh MP-3352
NRG Docustation 2212
NRG Docustation 2712
NRG Docustation 3212
Gestetner Docustation DSM620Series
Gestetner Docustation DSM622
Gestetner Docustation DSM627
Gestetner Docustation DSM632
Gestetner Docustation DSM725
Gestetner Docustation DSM730
Infotec IS 2022
Infotec IS 2027
Infotec IS 2032
Infotec IS 2122
Infotec IS 2127
Infotec IS 2132
Infotec IS 2225
Infotec IS 2230
Infotec IS 2425
Infotec IS 2430
NRG MP 3300 Series
NRG MP 3350 B
Infotec MP 3550
Lanier 5622
Lanier 5627
Lanier 5632
Lanier L 2800 Series
Lanier L 2851 B
Lanier L 2851 Series
Lanier L 2851 SP
Lanier L 2851 SPF
Lanier L 3300 Series
Lanier L 3351 B
Lanier L 3351 Series
Lanier L 3351 SP
Lanier L 3351 SPF
Lanier LD 122
Lanier LD 127
Lanier LD 132
Lanier LD 420 Series
Lanier LD 425
Lanier LD 425 B
Lanier LD 425 SP
Lanier LD 425 SPF
Lanier LD 433
Lanier LD 433 B
Lanier LD 433 SP
Lanier LD 433 SPF
Lanier LD 528
Lanier LD 533
Lanier MP 2352 sp
Lanier MP 2800 Series
Lanier MP 2852 SP
Lanier MP 3352 SP
NRG D 2205
NRG D 2705
NRG D 3205
NRG Docustation 2200 Series
Rex Rotary Docustation 2238
NRG Docustation 2700 Series
Rex Rotary Docustation 2738
Rex Rotary Docustation 3238
NRG Docustation DSM 620 Series
Rex Rotary Docustation DSM 622
Rex Rotary Docustation DSM 627
Rex Rotary Docustation DSM 632
NRG Docustation DSM 720 Series
Rex Rotary Docustation DSM 725
NRG Docustation DSM 725 E
Rex Rotary Docustation DSM 730
NRG Docustation DSM 730 E
NRG MP 2550 B
Ricoh Aficio 2022sp
Ricoh Aficio 3025
Ricoh Aficio 3025 Series
Ricoh Aficio 3025AD
Ricoh Aficio 3025p
Ricoh Aficio 3025ps
Ricoh Aficio 3025sp
Ricoh Aficio 3030
Ricoh Aficio 3030 Series
Ricoh Aficio 3030AD
Ricoh Aficio 3030p
Ricoh Aficio 3030ps
Ricoh Aficio MP-2300 Series
Ricoh Aficio MP-2352
Ricoh Aficio MP-2352sp
Ricoh Aficio MP-2510AD
Ricoh Aficio MP-2550
Ricoh Aficio MP-2550 Series
Ricoh Aficio MP-2550B
Ricoh Aficio MP-2550BAD
Ricoh Aficio MP-2550sp
Ricoh Aficio MP-2550spf
Ricoh Aficio MP-2553
Ricoh Aficio MP-2591
Ricoh Aficio MP-2800 Series
Ricoh Aficio MP-2851
Ricoh Aficio MP-2851 Series
Ricoh Aficio MP-2851b
Ricoh Aficio MP-2851sp
Ricoh Aficio MP-2851spf
Ricoh Aficio MP-2852
Ricoh Aficio MP-2852 Series
Ricoh Aficio MP-2852AD
Ricoh Aficio MP-2852sp
Ricoh Aficio MP-3010AD
Ricoh Aficio MP-3010SP
Ricoh Aficio MP-3053
Ricoh Aficio MP-3300 Series
Ricoh Aficio MP-3350
Ricoh Aficio MP-3350 Series
Ricoh Aficio MP-3350b
Ricoh Aficio MP-3350b AD
Ricoh Aficio MP-3350csp
Ricoh Aficio MP-3350sp
Ricoh Aficio MP-3350spf
Ricoh Aficio MP-3351
Ricoh Aficio MP-3351 Series
Ricoh Aficio MP-3351b
Ricoh Aficio MP-3351sp
Ricoh Aficio MP-3351spf
Ricoh Aficio MP-3352
Ricoh Aficio MP-3352 Series
Ricoh Aficio MP-3352AD
Ricoh Aficio MP-3352sp
Ricoh Aficio MP-3353
Ricoh Aficio MP-3550
Ricoh Aficio MP-3550b
Ricoh Imagio NEO 220
Ricoh Imagio NEO 270
Ricoh Imagio NEO 320

Techno Group Lithuania ("we" and "us") is the operator of (https://technogroup.shop) ("Website"). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1.General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time there may be a stock discrepancy, and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

2.Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3.Returns

3.1 Return Due To Change Of Mind

Techno Group Lithuania will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

Techno Group Lithuania will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

Techno Group Lithuania will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Techno Group Lithuania  to process your warranty claim within 7 days.

Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available) 

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 2-3 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

4.6 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

5.Tracking Notifications

Upon dispatch, customers will receive a tracking link, from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6.Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7.Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and Techno Group Lithuania  encourage you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Techno Group Lithuania at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8.Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order

has already been dispatched, please refer to our refund policy.

9.Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.1 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10.Customer service

For all customer service inquiries, please submit an inquiry at https://technogroup.shop/pages/contact-us